Terms & conditions

We offer a 30 day policy to return an item for any reason, provided it is unopened and in the original packaging.  Must be returned within 30 days of purchase please.  Just wrap it up and take it to the Post Office.  Please include your name, telephone number and email so we know who sent it. We ask you to cover the cost of postage.  Our address is:

Wicked Uncle, Chiswick Avenue, Mildenhall, Suffolk IP28 7AY

This policy is offered in addition to your legal rights.

If you have any problem with our products or delivery, let us know and we will fix it. Our Customer Service team is on cs@wickeduncle.co.uk or 020 7099 3649.

 

GIFT CARDS

Please protect your card and treat it as cash; we cannot replace lost, stolen or damaged cards.

PRIVACY POLICY

We will email you to remind you about birthdays and Christmas and occasionally we might email you about really cool presents or particularly brilliant toys.  We won't spam you or sell your email to anybody else. We keep exactly as much detail as we need to deliver your order and tell you if there is a problem. We also need to prove who we sold to for tax purposes. All the information we have on you can be found under My Account. If you want to be deleted, let us know. For more information, please click here to see our privacy policy.

COOKIES

We use cookies on the site. Mostly we store a little bit of information on your computer that tells us what you have put in your basket. This means if you come back later, you will still know what you wanted to buy. We also track user behaviour in the Checkout so we can see if thre are any usability issues. None of your information is transmitted to strange cults, the FBI, the FSA or anyone else. Please click here to see a list of our cookies, or manage your consent preferences by clicking clicking here.

COPYRIGHT

Some of our suppliers of interesting and unusual toys are sensitive to the use of their images. All the images on this website are covered by intellectual property rights and may not be used by unauthorised commercial parties. Which doesn't stop you sending an image of a cool toy to a friend to say "buy this".

DISCLAIMER

We cannot guarantee that this site and its contents are completely free of technical errors, although we do our best to prevent them. We do encourage everyone to keep their virus protection up to date. Unfortunately we cannot accept liability for any computer problems or other damage caused by using the site.

LIABILITY

Unfortunately we cannot be liable for any delay or failure to deliver products or otherwise perform any obligation if it’s caused, directly or indirectly, by circumstances beyond our control. Sometimes the weather really is bad or a tanker gets stuck in the Canal.

LEGAL GOVERNANCE

Your use of this site is governed by English law and all disputes arising from your use of it shall be governed by the Courts of England and Wales.

LEGAL STATUS

Wicked Uncle is the trading name of Business Launch Limited. We are an e-toy shop and sell Brilliant Children's Presents. The Registered Office is with our accountants at 3 Morley's Place, Sawston, Cambridge, CB22 3TG. The Company Registration number is 4574497.

Excellent

Recent Customer 22 May 2024

Hugely useful for sending presents

Always take orders by telephone which I appreciate, so can tell you if there’s any problem. Good info about eg size and weight, helpful forposting. Delivery always prompt and well packed.

Recent Customer 22 May 2024

Would use again.

Easy website to navigate. Good service and quick delivery.

Recent Customer 22 May 2024
Recent Customer 22 May 2024

spider

quick and good no drama

kevin 22 May 2024

Really great at providing ideas for last minute gifts. My niece loved the upside down challenge game I bought for her birthday, I had literally no idea what else to buy her!

Claire 22 May 2024

Joy for a special day

Easy ordering with all the trimmings taken care of (card, wrapping paper etc). Good suggestions for age related presents. Excellent delivery time. Grandchildren, neices and nephewslook forward to seeing Wicked Uncle parcels on the doorstep.

Recent Customer 22 May 2024

Great choice of gifts that are of good quality, ordering online is easy.

The recipients whom I sent the gifts to, were delighted. I would definitely use your service again! Thank you.

Lesley Green 21 May 2024

Very happy to have stumbled across the Wicked Uncle site

I think Wicked Uncle is a great company, it feels very personal, the delivery is prompt and prices are competitive.They have some great toy suggestions.

Carol 21 May 2024
Elizabeth Smith 21 May 2024
Recent Customer 21 May 2024

Excellent

Excellent service Very reliable

Chris 20 May 2024

Good innovative products

Recent Customer 20 May 2024

Good service

Next day delivery of product as described

Recent Customer 20 May 2024

Brillant présents

The presents suggested for our granddaughters age were brillant and she really enjoys them. As we live abroad, the wrapping service was super and the presents looked great!

Recent Customer 20 May 2024

Good hands on toy

This company kept me fully informed on the order progression and uses royal mail which has to said is far better than some courier companies inasmuchthat they actually deliver the package rather than just leaving it where they please. The toy was given to our grandson who immediately engaged with it and was able to play with it unlike some toys that you just switch on and watch.

Stephen 20 May 2024

Great retailer for original gifts

Great service. Original gifts that the little ones loved. Prompt email response as well as delivery. Would recommend and use again!

Recent Customer 20 May 2024

Excellent, speedy

Good selection Prompt service

Sunil Liyanage 20 May 2024
Recent Customer 20 May 2024

Rag doll. So cute!

Excellent service and reliable delivery. Thank you.

Recent Customer 19 May 2024

Excellent

Excellent product, arrived promptly.

Recent Customer 19 May 2024

Great experience

Easy to select an appropriate product for the specific occasion. Lots of choice. Swift delivery, arrived earlier than expected.

Heather License 19 May 2024

For people with lots of nephews and grandchildren

I like the birthday reminders and wrapping and labelling service.

Judith 19 May 2024
Recent Customer 18 May 2024

Planetarium

Remarkably quick for standard delivery. Ordered on Friday, delivered on Saturday and grandson pleased with present.

Recent Customer 18 May 2024

Marvin's Magic Dynamic Coins

All good. Quick delivery. Interesting and affordable gifts. Good communication.

Susan 18 May 2024

Excellent

Always great service and great products

Lucy 18 May 2024

Unusual gift ideas snd very prompt delivery.

Recent Customer 18 May 2024
Recent Customer 18 May 2024

Great service

Have used Wicked Uncle several times. Always delivered in good time and beautifully wrapped. Good quality products.

Teresa Warner 18 May 2024