Terms & conditions

We offer a 30 day policy to return an item for any reason, provided it is unopened and in the original packaging.  Must be returned within 30 days of purchase please.  Just wrap it up and take it to the Post Office.  Please include your name, telephone number and email so we know who sent it. We ask you to cover the cost of postage.  Our address is:

Wicked Uncle, Chiswick Avenue, Mildenhall, Suffolk IP28 7AY

This policy is offered in addition to your legal rights.

If you have any problem with our products or delivery, let us know and we will fix it. Our Customer Service team is on cs@wickeduncle.co.uk or 020 7099 3649.

 

GIFT CARDS

Please protect your card and treat it as cash; we cannot replace lost, stolen or damaged cards.

PRIVACY POLICY

We will email you to remind you about birthdays and Christmas and occasionally we might email you about really cool presents or particularly brilliant toys.  We won't spam you or sell your email to anybody else. We keep exactly as much detail as we need to deliver your order and tell you if there is a problem. We also need to prove who we sold to for tax purposes. All the information we have on you can be found under My Account. If you want to be deleted, let us know. For more information, please click here to see our privacy policy.

COOKIES

We use cookies on the site. Mostly we store a little bit of information on your computer that tells us what you have put in your basket. This means if you come back later, you will still know what you wanted to buy. We also track user behaviour in the Checkout so we can see if thre are any usability issues. None of your information is transmitted to strange cults, the FBI, the FSA or anyone else. Please click here to see a list of our cookies, or manage your consent preferences by clicking clicking here.

COPYRIGHT

Some of our suppliers of interesting and unusual toys are sensitive to the use of their images. All the images on this website are covered by intellectual property rights and may not be used by unauthorised commercial parties. Which doesn't stop you sending an image of a cool toy to a friend to say "buy this".

DISCLAIMER

We cannot guarantee that this site and its contents are completely free of technical errors, although we do our best to prevent them. We do encourage everyone to keep their virus protection up to date. Unfortunately we cannot accept liability for any computer problems or other damage caused by using the site.

LIABILITY

Unfortunately we cannot be liable for any delay or failure to deliver products or otherwise perform any obligation if it’s caused, directly or indirectly, by circumstances beyond our control. Sometimes the weather really is bad or a tanker gets stuck in the Canal.

LEGAL GOVERNANCE

Your use of this site is governed by English law and all disputes arising from your use of it shall be governed by the Courts of England and Wales.

LEGAL STATUS

Wicked Uncle is the trading name of Business Launch Limited. We are an e-toy shop and sell Brilliant Children's Presents. The Registered Office is with our accountants at 3 Morley's Place, Sawston, Cambridge, CB22 3TG. The Company Registration number is 4574497.

One stop gift shop for all

very easy to order with an excellent choice, suiting all ages and interests.Prompt . efficient delivery too

Recent Customer 16 Mar 2024

MAGIC GUITAR FROM WICKED UNCLE - REVIEW

Really good web page. Product exactly as described. Delivery prompt.

Recent Customer 16 Mar 2024

Brilliant

Fabulous in every wsy, thanks!

Recent Customer 16 Mar 2024

Would recommend 100%!

Very quick delivery. Items were well packaged. Will definitely use again in the future

Karen Williams 16 Mar 2024

Good service

Order received in good time - kept updated and products really fun!

Recent Customer 16 Mar 2024
Recent Customer 16 Mar 2024

Great range of gifts and speedy delivery.

Clyde Young 15 Mar 2024

Happy customer

The website was clear and easy to use. The items I bought were very nice and my granddaughter loved them. The parcel arrived in very good time.

Recent Customer 15 Mar 2024

Excele

Arrived quickly, quality of goods excellent

Recent Customer 15 Mar 2024

Reliable

Arrived on time. Orginal gift which was very much enjoyed.

Recent Customer 15 Mar 2024

Birthday present

Really good rec next day from order will use again for presents in future nicely wrapped up very pleased ??

Brian Taylor 15 Mar 2024
Recent Customer 15 Mar 2024

Brilliant

Perfect, as usual. However, having been buying from you for such a long time over the years, it is now becoming more difficult to choose something new. It would begreat if you could find a few more “new” items to add to your list.

Recent Customer 15 Mar 2024

PP - Perfect Present!

Excellent service you never let me down. Beautifully wrapped great present and a lovely birthday card too. All delivered well on time.

Recent Customer 15 Mar 2024

as above

good search facility, great ideas

Recent Customer 15 Mar 2024

Always arrive on time and great childrens gifts

Sandra Nimmo 14 Mar 2024

Excellent service

Very efficient and speedy delivery. Came next day! Good quality toys.

Recent Customer 14 Mar 2024

Gorgeous scarf. Lovely people to buy from, Thank you.

Beryl Phelps 14 Mar 2024

Excellent service

Excellent service, ordered on one day, and delivered the following morning, bought this for twin boys, and their Mum told me when they discovered they could pick whatthey wanted themselves, they were delighted. I have other nephews and I think they will now be getting Wicked Uncle gift cards as well.

Eleanor Tait 14 Mar 2024

Excellent plus

SUSAN CHESHIRE 14 Mar 2024
Recent Customer 14 Mar 2024

A great resource for fun gifts and excellent service.

Well laid out website and order service. Clear communication, swift delivery as promised. My grandchild loved her gift. All highly recommended!

Recent Customer 14 Mar 2024

Arrived quickly and efficiently

Arrived quickly and efficiently

Recent Customer 14 Mar 2024

No problems, excellent.

No issues

Recent Customer 14 Mar 2024
Audrey Garrett 14 Mar 2024

Great service

love wicked uncle, always find gifts at reasonable price efficient delivery service.also kids love what I buy them .highly recommend.

Recent Customer 14 Mar 2024

Great products

First class service ordered and delivered within three days

Daphne Pestell 13 Mar 2024

Happy long-term customer

Good selection of gifts. Like choice of cards and wrapping. Arrived on time. Used for quite a few years now for all my grandchildren and nieces. Evenlike the jokes in your regular e-mails!

Nigel 13 Mar 2024

Smart Ball

Delivery was quick and professional, the smart ball we bought was Brilliant and good quality.

Jane Waterfield 13 Mar 2024

??

Helpful recommendations and gifts delivered on time. Great service, always use Wicked Uncle for sending birthday presents.

Recent Customer 13 Mar 2024