Terms & conditions

We offer a 30 day policy to return an item for any reason, provided it is unopened and in the original packaging.  Must be returned within 30 days of purchase please.  Just wrap it up and take it to the Post Office.  Please include your name, telephone number and email so we know who sent it. We ask you to cover the cost of postage.  Our address is:

Wicked Uncle, Chiswick Avenue, Mildenhall, Suffolk IP28 7AY

This policy is offered in addition to your legal rights.

If you have any problem with our products or delivery, let us know and we will fix it. Our Customer Service team is on cs@wickeduncle.co.uk or 020 7099 3649.

 

GIFT CARDS

Please protect your card and treat it as cash; we cannot replace lost, stolen or damaged cards.

PRIVACY POLICY

We will email you to remind you about birthdays and Christmas and occasionally we might email you about really cool presents or particularly brilliant toys.  We won't spam you or sell your email to anybody else. We keep exactly as much detail as we need to deliver your order and tell you if there is a problem. We also need to prove who we sold to for tax purposes. All the information we have on you can be found under My Account. If you want to be deleted, let us know. For more information, please click here to see our privacy policy.

COOKIES

We use cookies on the site. Mostly we store a little bit of information on your computer that tells us what you have put in your basket. This means if you come back later, you will still know what you wanted to buy. We also track user behaviour in the Checkout so we can see if thre are any usability issues. None of your information is transmitted to strange cults, the FBI, the FSA or anyone else. Please click here to see a list of our cookies, or manage your consent preferences by clicking clicking here.

COPYRIGHT

Some of our suppliers of interesting and unusual toys are sensitive to the use of their images. All the images on this website are covered by intellectual property rights and may not be used by unauthorised commercial parties. Which doesn't stop you sending an image of a cool toy to a friend to say "buy this".

DISCLAIMER

We cannot guarantee that this site and its contents are completely free of technical errors, although we do our best to prevent them. We do encourage everyone to keep their virus protection up to date. Unfortunately we cannot accept liability for any computer problems or other damage caused by using the site.

LIABILITY

Unfortunately we cannot be liable for any delay or failure to deliver products or otherwise perform any obligation if it’s caused, directly or indirectly, by circumstances beyond our control. Sometimes the weather really is bad or a tanker gets stuck in the Canal.

LEGAL GOVERNANCE

Your use of this site is governed by English law and all disputes arising from your use of it shall be governed by the Courts of England and Wales.

LEGAL STATUS

Wicked Uncle is the trading name of Business Launch Limited. We are an e-toy shop and sell Brilliant Children's Presents. The Registered Office is with our accountants at 3 Morley's Place, Sawston, Cambridge, CB22 3TG. The Company Registration number is 4574497.

Fun play things

Very pleased was delivered quickly and well packaged This is a birthday present Haven’t give it yet so have to wait to see the reaction from my grandson ??

Joanne Ellis-smith 19 Mar 2025

Great selection of quality gifts, excellent service

Great birthday presents for a 3 year old boy and 7 year old girl that have been received with delight! Great quality, excellentdelivery complete with gift wrap and cards. Lovely selection of things to chose from.

Mrs Jane E Sutherland 19 Mar 2025

All you need in one place, so handy if you can’t get out to the shops anymo

Found something that I thought fitted my great grandson well and not tooexpensive for my limited budget. It was received with obvious delight. Great to have a card and wrapping service with a good range of designs all in one place. Will be using again and already recommended to a friend.

Recent Customer 19 Mar 2025

Easy to buy and very prompt delivery

Service is wonderful. But, for the first time ever in years of buying from Wicked Uncle, I am not very happy with the toyI bought. The fighting robots do not work well and are frustrating for a 6 year-old.

Agnes Segal 19 Mar 2025

Help with age appropiate toys and gifts

I have been very pleased with the service from Wicked Uncle for a few years now and have recommended to some friends. Ithas been a great help with recommending age appropriate gifts.

Recent Customer 19 Mar 2025

Very quick delivery , on time

Susan Marshall 19 Mar 2025

Happy customer

Amazing service, item arrived on time, and was packaged really well.

Recent Customer 19 Mar 2025

Fast and effective

Fast and effective! Due to my wife’s illness we ‘forgot’ our granddaughter’s 7th birthday. Fortunately, thanks to the detail, options and range of gifts on the WickedUncle website, plus the fast and effective service we got her present and birthday card to her the following day.

Recent Customer 19 Mar 2025

Good

Good

Recent Customer 18 Mar 2025

Happy Granny

Great service, quick, quality, packed well and very quick. Very original presents, that I can't find locally.

Recent Customer 18 Mar 2025

Professional helpful friendly

Excellent t

Recent Customer 18 Mar 2025

Great selection of unique presents

Daniela Weber-Thomas 18 Mar 2025

Brilliant products

I love all the products that I have bought for family and friends. Please introduce a loyalty program!

Recent Customer 17 Mar 2025

Excellent service

Item required for a birthday present, I found the website easy to follow and complete my purchase. My order was sent by return and received on time. Excellent Service will use again.

K V Longmore 17 Mar 2025

Always worth a look at the website when another kids birthday is on the horizon. Prompt delivery over repeat orders.

Recent Customer 17 Mar 2025

Would highly recommend Wicked uncle

Excellent service , customer support were brilliant as my item arrived damaged but was immediately dealt with a replacement arriving within 24 hours.

Recent Customer 17 Mar 2025

First class company

Brilliant as always

Recent Customer 17 Mar 2025

Wicked Uncle is THE best!

Always excellent gifts and brilliant service.

Anthony Gabriel Cummins 17 Mar 2025

Great original gifts

Great original gifts. Competitively priced. Easy to order and prompt delivery.

Kay fennemore 16 Mar 2025

Birthday gift for 11 year old

Excellent as always. Arrived as stated. Bought as gift for a 11 year old who unwrapped it while we were there and played withit with his 11 year old cousin until we left.

Recent Customer 16 Mar 2025

Great delivery service and speedily resolve any issues which rarely occur

Excellent service from a company I have used for a number of years

Recent Customer 16 Mar 2025

Why go anywhere else?

Great suggestions- good presents and excellent timely service

Recent Customer 16 Mar 2025

Good Service and Nice Game

Very good. Delivered promptly and we have enjoyed playing the Where in the World game. Some of the pictures are somewhat stylised but did notstop 10 year old recognising them.

Louisa 16 Mar 2025

Good product

Good product Delivered quickly

Recent Customer 16 Mar 2025

Predicted time frame for delivery was correct and messages to inform of progress and photo of delivery site were welcome

Recent Customer 15 Mar 2025

Wonderful, superb.

Excellent. Wonderful choice. Really superb efficiency and also communication. It arrived on time and the child is absolutely delighted!

Recent Customer 15 Mar 2025

Family involvement to an enjoyable challenge

Accurate description of game of IQ Digits with 120 Logic Challenges and ease of ordering and excellent delivery for y grandson’s thirteenth birthday. Avery successful choice of gift which has been in continuous use every evening since involving all the family.

Recent Customer 14 Mar 2025

Fast and efficient

Janet O’Connor 14 Mar 2025

Creative presents

Fab presents. 10 yo daughter loved the things I bought from Wicked Uncle. The tiny microscope was a huge hit. She loves exploring the world, looking at things upclose and seeing how different they look under the microscope. The boomerang also went down well. We've been the park several times as a family and had a lot of fun with it.

Recent Customer 14 Mar 2025

Very good worked as expected

Recent Customer 14 Mar 2025