Privacy Policy

Introduction

Welcome to Wicked Uncle’s Privacy Policy.

Wicked Uncle respects your privacy and is committed to protecting your personal data. This privacy policy (together with our terms and conditions) explains how we look after your personal data when you visit our website (regardless of where you visit it from) or use our services. It also tells you about your privacy rights and how the law protects you.

1 Who We Are

1.1 Wicked Uncle is the trading name of Business Launch Limited (company number 04574497). For the purpose of the Data Protection Act 2018 (“Act”) and the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the data controller is Business Launch Limited with the registered address of 3 Morleys Place, Sawston, Cambridge, Cambridgeshire, CB2 4TG (“Wicked Uncle”).

1.2 Your data is stored and used by Wicked Uncle. You can contact us on 020 7099 3649 between 9am and 4pm Monday – Friday. You can also email us at cs@wickeduncle.co.uk. Our website is www.wickeduncle.co.uk.

2 The Type of Personal Data We Collect

2.1 When you use our website or place an order with Wicked Uncle, we may collect the following:

  • 2.1.1 Your name and surname;
  • 2.1.2 Your email address and contact number;
  • 2.1.3 Your correspondence address;
  • 2.1.4 IP address;
  • 2.1.5 Your payment details; and
  • 2.1.6 Any other personal data which you supply us when making an order or otherwise using our services.

2.2 We also collect data about you via cookies. A cookie is a small piece of data which will be stored on your computer or other device used to access our website. We use cookies to keep products stored in your basket if you want to buy them at a later time and to ensure that the website is functioning correctly. You can set your browser to refuse all or some browser cookies, but if you disable or refuse all cookies some parts of our website may become inaccessible or not function properly.

3 How We Get the Personal Data and Why We Have It

3.1 Most of the personal data we process is provided to us directly by you to allow us to fulfil orders you have placed, to contact you about your orders and, should you agree we may do so, to keep you informed of any future products we believe you may be interested in and to provide our birthday reminder service. If you are a Wicked Uncle Club member, your data may be used to provide membership benefits.

3.2 We will only use your personal data where the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • 3.2.1 Where we need to perform the contract we are about to enter into or have entered into with you (i.e. when you purchase something via our website);
  • 3.2.2 Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests; and
  • 3.2.3 Where we need to comply with a legal or regulatory obligation.

3.3 Generally, we rely on consent as a legal basis for processing your personal data only in relation to sending marketing or reminder communications to you via email. You are able to withdraw your consent at any time by contacting us at cs@wickeduncle.co.uk.

4 How We Store Your Personal Data

4.1 Your personal data is stored securely and we have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.

4.2 The appropriate retention period for personal data is determined on a risk-sensitive basis.

5 Your Data Protection Rights

5.1 Under data protection law, you have the right to object to the processing of your personal data in certain situations and for marketing purposes at any time. You can do so by contacting us via email at cs@wickeduncle.co.uk.

5.2 You also have the right to:

  • 5.2.1 Access data held about you;
  • 5.2.2 Ask us to rectify personal information you think is inaccurate or incomplete;
  • 5.2.3 Ask us to erase your personal information in certain circumstances;
  • 5.2.4 Restrict the processing of your personal information in certain circumstances;
  • 5.2.5 Object to the processing of your personal information in certain circumstances; and
  • 5.2.6 Transfer your personal information to another entity.

6 How To Complain

6.1 If you have any concerns or questions about the use of your personal information, please do contact us at cs@wickeduncle.co.uk and we will do our best to assist you. If, however, you feel we have not satisfactorily dealt with your concern, you can complain to the Information Commissioner’s Office.

Good stuff

Good things appear. Great!

Bob Buntine 21 Oct 2024

Gift for 3 year old

Fast and efficient

Recent Customer 21 Oct 2024

Quick and efficient.

Recent Customer 21 Oct 2024

Great purchasing experience.

Wicked Uncle fulfilled my order quickly and efficiently. In addition, all the products I bought were of very good quality. I was really pleased with Wicked Uncle's products and service.

Recent Customer 21 Oct 2024

Excellent ordering, tracking and delivery.

Confirmation of order good, notice delivery and tracking of delivery very good. Arrived on time and the caterpillar “abc” jigsaw puzzle is brilliant.

Jacqueline 21 Oct 2024

Super fast delivery and excellent wrapping

So impressed with the fast delivery - plus it arrived beautifully wrapped - you really saved my bacon!

Recent Customer 21 Oct 2024

Different Presents

I have purchased presents from Wicked Uncle a number of times. There are many unusual gifts on offer which my family members love. All the products are of good quality and reasonably priced

Alison Gardiner 21 Oct 2024

Good Service

Good service. Communication good re delivery, emails received to update. Would recommend.

Recent Customer 21 Oct 2024

Great product, inexpensive but well-made. Efficient delivery.

Great product, efficient delivery.

Recent Customer 21 Oct 2024

Always great

Interesting ideas for presents

Liz 21 Oct 2024

Highly recommend

Very quick postage quality products would highly recommend

Stephanie Aldridge 21 Oct 2024

Well done Wicked Uncle

Always get a good service from Wicked Uncle, I’d thoroughly recommend. I also find many of their toys imaginative.

Recent Customer 21 Oct 2024

Fantastic selection. . .if you don't find it here then you won't find it. Great service also, arrived promptly and safely.

Recent Customer 21 Oct 2024

Easy site to navigate

Easy site to navigate and was delivered really quickly

Cat C 20 Oct 2024

Good choice.

Excellent. Good selection. Delivered on time.

Sue 20 Oct 2024

Prompt service & item as advertised

Recent Customer 20 Oct 2024

Quality goods, and service

It was quick and efficient. Lovely products. Very different. My granddaughter loved the frogs ?? Very affordable. It gives you some good ideas when you're stuck what to buy!

Ann Pearson 20 Oct 2024

Great website!

Wicked Uncle is my go to website for children's toys and games. I've bought from them before and I've always found the items great and of excellent quality. An excellent business!

Recent Customer 20 Oct 2024

Excellent Giftd

Gift for my 8 year old nephew and he love it.

B C Evans 20 Oct 2024

Targeted choice leads to the perfect pick.

Great gifts, delivered quickly and loved by the recipient ( 5 yr old boy) The filter facility allows someone who doesn’t know whatto buy to target the right sort of toys for a child’s age . A nice mix of educational (STEM) and fun.

julia 19 Oct 2024

Excellent service bought the little boy rag doll for my grandson came within two days will use wicked uncle again.

Suzanne Porter 19 Oct 2024

Product was as advertised and arrived promptly

Recent Customer 19 Oct 2024

Beautiful gifts arriving on time to loved ones

A great website offering a variety of gifts for all ages. So easy to order something in Australia and know that itwill arrive beautiful wrapped with gift card to family in the UK. Thank you my niece loved the gift.

Keep Carm 19 Oct 2024

Great service

My order was dealt with quickly and efficiently. The product I purchased was very competitively priced compared to other online stores.

Recent Customer 19 Oct 2024

Fast delivery, well packed and as always excellent

Recent Customer 18 Oct 2024

Prompt delivery

Excellent service

Recent Customer 18 Oct 2024

Great items with easy access

Always to be relied on for speedy efficient service - next day delivery great products that go thr extra mile always well received & admired

Recent Customer 18 Oct 2024

Products excellent.

Quick service easy to order and products first class.

Fiona Cooper 18 Oct 2024

Fast and efficient

Robert Pollock 18 Oct 2024

Great

Ruth Bundey 18 Oct 2024