Privacy Policy

Introduction

Welcome to Wicked Uncle’s Privacy Policy.

Wicked Uncle respects your privacy and is committed to protecting your personal data. This privacy policy (together with our terms and conditions) explains how we look after your personal data when you visit our website (regardless of where you visit it from) or use our services. It also tells you about your privacy rights and how the law protects you.

1 Who We Are

1.1 Wicked Uncle is the trading name of Business Launch Limited (company number 04574497). For the purpose of the Data Protection Act 2018 (“Act”) and the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the data controller is Business Launch Limited with the registered address of 3 Morleys Place, Sawston, Cambridge, Cambridgeshire, CB2 4TG (“Wicked Uncle”).

1.2 Your data is stored and used by Wicked Uncle. You can contact us on 020 7099 3649 between 9am and 4pm Monday – Friday. You can also email us at cs@wickeduncle.co.uk. Our website is www.wickeduncle.co.uk.

2 The Type of Personal Data We Collect

2.1 When you use our website or place an order with Wicked Uncle, we may collect the following:

  • 2.1.1 Your name and surname;
  • 2.1.2 Your email address and contact number;
  • 2.1.3 Your correspondence address;
  • 2.1.4 IP address;
  • 2.1.5 Your payment details; and
  • 2.1.6 Any other personal data which you supply us when making an order or otherwise using our services.

2.2 We also collect data about you via cookies. A cookie is a small piece of data which will be stored on your computer or other device used to access our website. We use cookies to keep products stored in your basket if you want to buy them at a later time and to ensure that the website is functioning correctly. You can set your browser to refuse all or some browser cookies, but if you disable or refuse all cookies some parts of our website may become inaccessible or not function properly.

3 How We Get the Personal Data and Why We Have It

3.1 Most of the personal data we process is provided to us directly by you to allow us to fulfil orders you have placed, to contact you about your orders and, should you agree we may do so, to keep you informed of any future products we believe you may be interested in and to provide our birthday reminder service. If you are a Wicked Uncle Club member, your data may be used to provide membership benefits.

3.2 We will only use your personal data where the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • 3.2.1 Where we need to perform the contract we are about to enter into or have entered into with you (i.e. when you purchase something via our website);
  • 3.2.2 Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests; and
  • 3.2.3 Where we need to comply with a legal or regulatory obligation.

3.3 Generally, we rely on consent as a legal basis for processing your personal data only in relation to sending marketing or reminder communications to you via email. You are able to withdraw your consent at any time by contacting us at cs@wickeduncle.co.uk.

4 How We Store Your Personal Data

4.1 Your personal data is stored securely and we have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.

4.2 The appropriate retention period for personal data is determined on a risk-sensitive basis.

5 Your Data Protection Rights

5.1 Under data protection law, you have the right to object to the processing of your personal data in certain situations and for marketing purposes at any time. You can do so by contacting us via email at cs@wickeduncle.co.uk.

5.2 You also have the right to:

  • 5.2.1 Access data held about you;
  • 5.2.2 Ask us to rectify personal information you think is inaccurate or incomplete;
  • 5.2.3 Ask us to erase your personal information in certain circumstances;
  • 5.2.4 Restrict the processing of your personal information in certain circumstances;
  • 5.2.5 Object to the processing of your personal information in certain circumstances; and
  • 5.2.6 Transfer your personal information to another entity.

6 How To Complain

6.1 If you have any concerns or questions about the use of your personal information, please do contact us at cs@wickeduncle.co.uk and we will do our best to assist you. If, however, you feel we have not satisfactorily dealt with your concern, you can complain to the Information Commissioner’s Office.

I always find amazing things to my grandchildren with Wicked Uncle site. They love all presents I send to them.

Recent Customer 26 Jul 2024

Very efficient

Mrs C A Barnard 26 Jul 2024

Printing blocks

Excellent speedy delivery. We’ll made product easy to use even for small fingers would recommend

Sandra 26 Jul 2024

My granddaughters live in England and I am on Australia works very well!

Excellent, Wicked Uncle always help me get my granddaughter's presents to them on time!

Rae Wilson 25 Jul 2024

Lovely items. Prompt service.

Christina Rossiter 25 Jul 2024

Thunder tube

Great service as always . Can’t comment on the thunder tube as it was bought as a gift and not opened yet, but if it’s loud and makesplenty of noise it will be a hit with my 4 year old grandson

Janice Flisher 25 Jul 2024

Quick delivery, excellent service.

Recent Customer 25 Jul 2024

Lovely product. Speedy delivery.

Recent Customer 25 Jul 2024

Service from Wicked Uncle.

Excellent !

Ronald Morton 25 Jul 2024
Recent Customer 25 Jul 2024
Jennifer 25 Jul 2024

Brilliant, quirky presents

Excellent service as usual. Brilliant, different and quirky presents that are always well received

Recent Customer 25 Jul 2024

Good value, well made, fast despatch and delivery

Recent Customer 25 Jul 2024

Excellent service

Amazingly fast delivery and all I ordered came carefully packed. Plus everything was as it looked on the website which is not always the case!

Recent Customer 25 Jul 2024

Always an excellent service.

Recent Customer 25 Jul 2024

Happy with everything!

Easy to navigate website Easy ordering process Up to date information relative to delivery Overall excellent service

Recent Customer 25 Jul 2024

Exactly as described

Recent Customer 25 Jul 2024

Brilliant service & products!

The Wicked Uncle team are always brilliant. They respond to my requests immediately and follow through accurately.

Tracie Parker 24 Jul 2024
Barbara E Shields 24 Jul 2024

A good buy.

Items were just as described and were delivered quickly. Many thanks.

Tim Wells 24 Jul 2024

Gifting heaven

Great choice and speedy delivery service. Great range available, search by age of child, and wrapping service a great idea

John Smith 24 Jul 2024

Wicked Uncle Delivered As Promised!

Order processed immediately and product arrived right on time and in excellent condition.

Paul 24 Jul 2024

Wouldn’t hesitate to use or recommend this Company.

Excellent Company, from good quality toys with a wide range of choice. Extended services of wrapping, supplying cards and prompt delivery all above standard.

Recent Customer 24 Jul 2024

Science mysteries explained!

Service and delivery were brilliant.. My grandson loves the book… Will certainly keep looking for birthdays and Xmas.

Recent Customer 24 Jul 2024

All round good

Arrived on time ordering is very simple and the quality of the toy bought was excellent

Recent Customer 24 Jul 2024

Lovely gifts. Easy to order. Delivery (via Royal Mail) went smoothly. Will likely use Wicked Uncle again.

Barbara Taylor 24 Jul 2024

Very good service

Arrived quickly. Just what I wanted.

Recent Customer 23 Jul 2024
Recent Customer 23 Jul 2024

Excellent service and unusual gifts

Excellent product I couldn’t find elsewhere, very prompt delivery.

Recent Customer 23 Jul 2024

Satisfaction

Prompt service, everything was well packed and arrived in good condition.

Recent Customer 22 Jul 2024