Privacy Policy

Introduction

Welcome to Wicked Uncle’s Privacy Policy.

Wicked Uncle respects your privacy and is committed to protecting your personal data. This privacy policy (together with our terms and conditions) explains how we look after your personal data when you visit our website (regardless of where you visit it from) or use our services. It also tells you about your privacy rights and how the law protects you.

1 Who We Are

1.1 Wicked Uncle is the trading name of Business Launch Limited (company number 04574497). For the purpose of the Data Protection Act 2018 (“Act”) and the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the data controller is Business Launch Limited with the registered address of 3 Morleys Place, Sawston, Cambridge, Cambridgeshire, CB2 4TG (“Wicked Uncle”).

1.2 Your data is stored and used by Wicked Uncle. You can contact us on 020 7099 3649 between 9am and 4pm Monday – Friday. You can also email us at cs@wickeduncle.co.uk. Our website is www.wickeduncle.co.uk.

2 The Type of Personal Data We Collect

2.1 When you use our website or place an order with Wicked Uncle, we may collect the following:

  • 2.1.1 Your name and surname;
  • 2.1.2 Your email address and contact number;
  • 2.1.3 Your correspondence address;
  • 2.1.4 IP address;
  • 2.1.5 Your payment details; and
  • 2.1.6 Any other personal data which you supply us when making an order or otherwise using our services.

2.2 We also collect data about you via cookies. A cookie is a small piece of data which will be stored on your computer or other device used to access our website. We use cookies to keep products stored in your basket if you want to buy them at a later time and to ensure that the website is functioning correctly. You can set your browser to refuse all or some browser cookies, but if you disable or refuse all cookies some parts of our website may become inaccessible or not function properly.

3 How We Get the Personal Data and Why We Have It

3.1 Most of the personal data we process is provided to us directly by you to allow us to fulfil orders you have placed, to contact you about your orders and, should you agree we may do so, to keep you informed of any future products we believe you may be interested in and to provide our birthday reminder service. If you are a Wicked Uncle Club member, your data may be used to provide membership benefits.

3.2 We will only use your personal data where the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • 3.2.1 Where we need to perform the contract we are about to enter into or have entered into with you (i.e. when you purchase something via our website);
  • 3.2.2 Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests; and
  • 3.2.3 Where we need to comply with a legal or regulatory obligation.

3.3 Generally, we rely on consent as a legal basis for processing your personal data only in relation to sending marketing or reminder communications to you via email. You are able to withdraw your consent at any time by contacting us at cs@wickeduncle.co.uk.

4 How We Store Your Personal Data

4.1 Your personal data is stored securely and we have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.

4.2 The appropriate retention period for personal data is determined on a risk-sensitive basis.

5 Your Data Protection Rights

5.1 Under data protection law, you have the right to object to the processing of your personal data in certain situations and for marketing purposes at any time. You can do so by contacting us via email at cs@wickeduncle.co.uk.

5.2 You also have the right to:

  • 5.2.1 Access data held about you;
  • 5.2.2 Ask us to rectify personal information you think is inaccurate or incomplete;
  • 5.2.3 Ask us to erase your personal information in certain circumstances;
  • 5.2.4 Restrict the processing of your personal information in certain circumstances;
  • 5.2.5 Object to the processing of your personal information in certain circumstances; and
  • 5.2.6 Transfer your personal information to another entity.

6 How To Complain

6.1 If you have any concerns or questions about the use of your personal information, please do contact us at cs@wickeduncle.co.uk and we will do our best to assist you. If, however, you feel we have not satisfactorily dealt with your concern, you can complain to the Information Commissioner’s Office.

Excellent all round

Recent Customer 11 Dec 2024

Great Xmas shop

Efficient and brilliant

sylvia stanway 11 Dec 2024

First time buyer impressed

We bought 3 items and they all arrived together as advised. It was so easy to browse and checkout and there were untold numbers of things we could have bought.

Geoff Ankers 11 Dec 2024

Wicked Uncle are Wicked

Great Website and the advantage of seeing videos of toys in operation which is good. I like buying from wicked uncle when I am stuck for a gift.

MRS S HEWITSON 11 Dec 2024

Wide present choice from reliable provider.

Wide choice of toys, puzzles, games including educational and outdoor options. Excellent quality and customer service. Deliveries arrive promptly and are well packaged.

Recent Customer 11 Dec 2024

Great service

I thought the service was very good, I have ordered from them before and will certainly be ordering from them again in the future.

Robert Shaw 11 Dec 2024

** Excellent

Excellent service only took few days to deliver my goods very pleased with them and certainly use again x

Recent Customer 11 Dec 2024

Quick delivery

Easy to use website and quick delivery. Thanks!

Glen Forde 11 Dec 2024

All good

Great selection, and very happy with items received. Speedy despatch too.

Blorengia 11 Dec 2024

Good service from Wicked Uncle

A good variety of quirky thoughtful gifts. Delivery was prompr and satisfactory. Helpful guidance re gifts for ages and genders

Recent Customer 11 Dec 2024

Brilliant service!

Good quality products and super fast delivery! Can't fault anything with this business

Recent Customer 11 Dec 2024

Good selection and item delivered promptly.

Mrs Bridget A Wallace 11 Dec 2024

Christmas solved

Good website. Brilliant affordable gifts Excellent service

S. CORBETT 11 Dec 2024

Great service

As a frequent 'small order' customer, am always very pleased with the gift-ideas & service at Wicked Uncle (thank you) ... :)

Mark in Sheffield 11 Dec 2024

Excellent and unusual gifts.

Recent Customer 11 Dec 2024

Imaginative,

Excellent, efficient.

Recent Customer 11 Dec 2024

Christmas Present

fast delivery, the item was well protected against damage, overall good service

Recent Customer 11 Dec 2024

Rubbish

The delivery system the company used was not fit for purpose. Weeks late.Our Response:Your order from 26th November was sent out by Royal Mail

Charlie Nelson 11 Dec 2024

Excellent, fast, accurate

dee price 11 Dec 2024

Always fun

Fast reliable service. Fun products for every kid in your life whatever their age!

Recent Customer 11 Dec 2024

A Go To Choice for Christmas

As always excellent choice, easy ordering and very fast delivery. All organised for Christmas. Many thanks Wicked Uncle.

Jane 11 Dec 2024

Sweet Dreamz on the Go

Good service, prompt delivery. Wicked Uncle offers a wide choice of imaginitive items. The item I purchased - Sweet Dreamz on the Go - isvery like something I had in my childhood, only better!

Recent Customer 11 Dec 2024

Everything happened as we would have wished

Norman Hendry 11 Dec 2024

Christmas gifts.

4 excellent items well packed and delivered very quickly, as I have to expect, having purchased several gifts in the past. Will use again, highly recommended. Many thanks.

Recent Customer 11 Dec 2024

Delivered with ease and no fuss!

Quick, simple and straightforward. Also great ideas for children of all ages. Good value for money.

Robin Hutchings 11 Dec 2024

Superb turnaround time and quality of toys

Superb turnaround time and quality of toys

Recent Customer 11 Dec 2024

Would definitely recommend

No complaints whatsoever, wouldn't hesitate to use again.

Recent Customer 11 Dec 2024

Recommended!

Very prompt delivery unlike many other orders elsewhere for Christmas!

Recent Customer 11 Dec 2024

Great service .

Items arrived quickly and we'll packaged. Items were as described .

Recent Customer 11 Dec 2024

5 star

Very fast delivery and great product

Recent Customer 11 Dec 2024