Privacy Policy

Introduction

Welcome to Wicked Uncle’s Privacy Policy.

Wicked Uncle respects your privacy and is committed to protecting your personal data. This privacy policy (together with our terms and conditions) explains how we look after your personal data when you visit our website (regardless of where you visit it from) or use our services. It also tells you about your privacy rights and how the law protects you.

1 Who We Are

1.1 Wicked Uncle is the trading name of Business Launch Limited (company number 04574497). For the purpose of the Data Protection Act 2018 (“Act”) and the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the data controller is Business Launch Limited with the registered address of 3 Morleys Place, Sawston, Cambridge, Cambridgeshire, CB2 4TG (“Wicked Uncle”).

1.2 Your data is stored and used by Wicked Uncle. You can contact us on 020 7099 3649 between 9am and 4pm Monday – Friday. You can also email us at cs@wickeduncle.co.uk. Our website is www.wickeduncle.co.uk.

2 The Type of Personal Data We Collect

2.1 When you use our website or place an order with Wicked Uncle, we may collect the following:

  • 2.1.1 Your name and surname;
  • 2.1.2 Your email address and contact number;
  • 2.1.3 Your correspondence address;
  • 2.1.4 IP address;
  • 2.1.5 Your payment details; and
  • 2.1.6 Any other personal data which you supply us when making an order or otherwise using our services.

2.2 We also collect data about you via cookies. A cookie is a small piece of data which will be stored on your computer or other device used to access our website. We use cookies to keep products stored in your basket if you want to buy them at a later time and to ensure that the website is functioning correctly. You can set your browser to refuse all or some browser cookies, but if you disable or refuse all cookies some parts of our website may become inaccessible or not function properly.

3 How We Get the Personal Data and Why We Have It

3.1 Most of the personal data we process is provided to us directly by you to allow us to fulfil orders you have placed, to contact you about your orders and, should you agree we may do so, to keep you informed of any future products we believe you may be interested in and to provide our birthday reminder service. If you are a Wicked Uncle Club member, your data may be used to provide membership benefits.

3.2 We will only use your personal data where the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • 3.2.1 Where we need to perform the contract we are about to enter into or have entered into with you (i.e. when you purchase something via our website);
  • 3.2.2 Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests; and
  • 3.2.3 Where we need to comply with a legal or regulatory obligation.

3.3 Generally, we rely on consent as a legal basis for processing your personal data only in relation to sending marketing or reminder communications to you via email. You are able to withdraw your consent at any time by contacting us at cs@wickeduncle.co.uk.

4 How We Store Your Personal Data

4.1 Your personal data is stored securely and we have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.

4.2 The appropriate retention period for personal data is determined on a risk-sensitive basis.

5 Your Data Protection Rights

5.1 Under data protection law, you have the right to object to the processing of your personal data in certain situations and for marketing purposes at any time. You can do so by contacting us via email at cs@wickeduncle.co.uk.

5.2 You also have the right to:

  • 5.2.1 Access data held about you;
  • 5.2.2 Ask us to rectify personal information you think is inaccurate or incomplete;
  • 5.2.3 Ask us to erase your personal information in certain circumstances;
  • 5.2.4 Restrict the processing of your personal information in certain circumstances;
  • 5.2.5 Object to the processing of your personal information in certain circumstances; and
  • 5.2.6 Transfer your personal information to another entity.

6 How To Complain

6.1 If you have any concerns or questions about the use of your personal information, please do contact us at cs@wickeduncle.co.uk and we will do our best to assist you. If, however, you feel we have not satisfactorily dealt with your concern, you can complain to the Information Commissioner’s Office.

Fast and efficient ordering process. Very happy with the wooden dinosaur puzzle. Good quality.

Recent Customer 16 Feb 2025

Really good, well thought out service. Helped me out enormously when I was worried the present wouldn't arrive in time.

Jeff Biggs 16 Feb 2025

Excellent service

Very easy telephone call quickly answered by a real person ! Dealt with in a very professional manner Delivered , wrapped, card included and on time . Thankyou and will have no hesitation ordering in future

Recent Customer 15 Feb 2025

Wicked Uncle hits the mark again!

Very prompt delivery and gift wrapped! Our 5 year old great- nephew was thrilled with his presents.

Chris Stemp 15 Feb 2025

A good find

Very prompt delivery and an easy site to use

Jessie Condie 15 Feb 2025

Brilliant service

Quick delivery and great products at great prices. My nephew was very happy with his present!

Recent Customer 15 Feb 2025

Good inspirational gifts

Great ideas

Recent Customer 15 Feb 2025

Great company

Really good . I was kept up to date and received the item in good time . The ribbon twirler is spectacular and I’m looking forward to giving the kite as a present .

Jane Rowland 14 Feb 2025

Fast service , innovative games

Excellent . Parcel arrived very quickly

Recent Customer 14 Feb 2025

Always well presented, never pushy, so useful when you live a long way from recipients and can’t deliver present yourself! Very well done!

Recent Customer 14 Feb 2025

The service we received was excellent. The delivery was brilliant as was the way we were treated during the ordering process. However, all that was surpassed by the quality ofour purchase which was really off the scale. It was absolutely first class. Many many thanks

Recent Customer 14 Feb 2025

Robot

Great service, bought as a present and not given yet so cannot comment on yhe actual product. Looks ook though. Grandson is into robotics.

Recent Customer 14 Feb 2025

Brilliant site , great choice . Super speedy service

Great unusual choices , priced well & super speedy delivery . ?? what’s not to love ??

Recent Customer 14 Feb 2025

Robot

Prompt delivery, thank you. Bought as a present for nephew.

Recent Customer 14 Feb 2025

Brilliant presents and service- thank you

Excellent as always. You make present buying so easy.

Recent Customer 13 Feb 2025

Deliveries always very quick.

Recent Customer 13 Feb 2025

Always best quality and very quick postage nothing else to say except as usual it’s brilliant

Recent Customer 13 Feb 2025

Very good

It's very quick and easy to place and receive orders and everything has been very satisfactory.

Recent Customer 13 Feb 2025

happy customer

I have had a few problems ,but Wicked uncle has kindly sorted them out for me and I am back to being a satisfied regular customer

Recent Customer 13 Feb 2025

Excellent

Products very good and such a quick service

Recent Customer 13 Feb 2025

Great website! Great gift ideas!

It's a great website that is easy to navigate. It has some amazing gift ideas, which i use for my niece, nephew and godsons. I highlyrecommend it for some novel gift ideas.

Justin Partington 13 Feb 2025

Excellent service as always

Recent Customer 13 Feb 2025

Excellent site

Excellent and quirky. Nicely packaged and fun.

Celia Cozens 13 Feb 2025

Quick delivery. Good item, well packed

Recent Customer 13 Feb 2025

Excellent

Recent Customer 13 Feb 2025

Fast no problem delivery of order. Good quality item for a birthday present. Very pleased

Recent Customer 12 Feb 2025

Excellent 10/10

Excellent service, communication great. Parcel arrived in good time and goods were fine. Very happy will shop here again.

dawn ash 12 Feb 2025

Great service all round

Great service. Website easy to use. Packaged really well and good, speedy delivery. Lovely, good quality items. Very happy and will use again.

Recent Customer 12 Feb 2025

Speedy as well as Wicked!

Very prompt processing of order and good feedback on progress of delivery. Made a small boy happy on his 4th birthday.

Recent Customer 11 Feb 2025

Very happy customer

Easy to use website with some fabulous gift ideas. My order came quickly and was well packaged. I am looking forward to seeing my Granddaughter's little facewhen she unwraps the beautiful unicorn handbag

Mrs Jill E Pattenden 11 Feb 2025