We only send parcels within the UK, we do not send abroad.
Monday to Friday, orders placed before 4pm are sent out the same day. All weekend orders are sent out on Mondays.
Royal Mail Tracked is £2.99 - Delivery is 3 to 4 days
Royal Mail Tracked 24 is £4.99 - Delivery is 1 to 2 days
DPD Delivery is £8.99. Orders must be placed before 2pm please. This service ensures your order will arrive on the designated day shown at Checkout,.
Delay Shipping is £4.99 - sent Royal Mail Tracked 24 - Select your shipping date and order well before the Big Day
Returns
We offer a 30 day policy to return an item for any reason, provided it is unopened and in the original packaging.
Your item must be returned within 30 days of purchase please. We cannot accept any item returned after 30 days. (Note: the legal requirement for online purchases is 14 days, we have extended this)
Please include your name, telephone number and email so we know who sent it. We ask you to cover the cost of postage. Our address is:
Wicked Uncle, 15 Chiswick Avenue, Mildenhall, Suffolk IP28 7AY
This policy is offered in addition to your legal rights.
Faulty or Damaged? If there is a fault with any of our products or our service, just let us know and we will sort it out. Please email us at cs@wickeduncle.co.uk
For any delivery problem, please let us know immediately on cs@wickeduncle.co.uk. Please do not wait to contact us, if you think delivery is late.
For Royal Mail Tracked 24, deliveries usually within 2 days. For Royal Mail Tracked, delivery is usually within 4 days
The Track & Trace service means the postman has to scan the parcel when it is delivered. We send a Track your Delivery email with every order so you can track your parcel.
You must inform us within 7 days of purchase please, so we can investigate within Royal Mail's required time scale.
Excellent delivery time
Superb delivery of order - so quick. Well done!
Interesting priducts
Fast efficient delivery
Good choice and gift wrapped
Good choice and the gift wrapping is great
Great fo last-minute gifts
Great service. It is so helpful to have gifts delivered at very short notice. I soon found a perfect present, had it gift-wrapped and sent within... Read Morea day or two. I have used the site twice now, and will be sure to visit again.
Birthday present for son
Good service fair prices and fast delivery
Reliable company with interesting toys
Delivered the day after ordering. Brilliant
Excellent as always
Well pleased.
As usual delivered on time and appears to be well received by the recipient, my grandson.
Grandson's Birthday
It was very good. It arrived before time. It was beautifully wrapped. It has become my grandson's most used present!
Brilliant find
Fast efficient delivery and its exactly what I ordered
Excellent range of products and always delivered on time
Would recommend
Fast delivery and items were excellent
Excellent
Excellent range of gifts at good prices. Delivered on date requested and always well received. A life saver!
Great ideas at a reasonable price
Great ideas at a reasonable price!
Excellent from start to finish.
Great
Great service. Fab products at a good price.
Great value
I have had quite a few things from wicked uncle. Never had any problems at all,the goods are great and the service is excellent
Reliable
Good products, delivered on time.
good service
helpful reminders of birthdays. useful gifts onoffer
Good
Goods as advertised, well priced, fast delivery. I would happily use again.
Always received excellent service
I've been a customer of Wicked Uncle for quite a few years and have always received excellent service.
Just what I need!
They always deliver very promptly; I've never had any issues with them. I have a 16-year-old nephew with special needs, and I find Wicked Uncle perfect... Read Morefor his presents; they have a wide and imaginative range of toys, and it's always easy to find something that will work well for him. They'll even gift wrap it, for a small fee, so I can have it sent direct to my nephew.
Completely satisfied
Efficient and quick service. Well packed goods. Hopefully he’ll like hiscpresent
Good old Wicked Uncle
Easy ordering, quick delivery .
Great for last minute gifts
Excellent service - quick delivery
Beautiful mobile
Speedy delivery. Item given as gift and recipients thrilled with mobile Lovely
Reliable company
I asked for the parcel to be wrapped and the delivery to be delayed for my grand daughter’s birthday. It was beautifully wrapped with a sticker with our... Read Moregreeting on and arrived on the day I requested. Excellent!
Solar powered model set
Delivered within the time frame and kept informed. I struggled to find reviews on the product that I purchased, the reviews were more about the delivery... Read Moreand choice of items available. I was pleased with the solar powered model set for my 7 year old grandson , however it is very intricate and fiddly to assemble and needs special tools. It works well, but my grandson wasn't able to help very much with the assembly, as too difficult for him ( 7 1/2 years old and used to building following instructions. The quality is very good.
Wicked Uncle comes up with the goods for the second time.
Couldn't fault the service, in all honesty. A good range of products at a good range of prices. Lots... Read Moreto interest all ages, ease of payment and prompt delivery. It's my second time using Wicked Uncle and it's been very satisfactory both times.
Wicked product and service
Service was “Wicked”
Wicked Uncle is rated 99 out of 100 for Customer Service based upon 57160 reviews.