Deliveries & Returns

Deliveries

Orders placed before 4pm are sent out that day, Monday to Friday, Weekend orders are sent out on Mondays.

Royal Mail Tracked is £2.99 - Delivery is 3 to 4 days

Royal Mail Tracked 24 is £4.99 - Delivery is 1 to 2 days

DPD Delivery is £8.99 - Delivery on the date shown at Checkout

Select Delayed Despatch is £4.99  - Choose when we send your order out. Order well in advance of the Big Day!

We only send parcels within the UK, we do not send abroad.

Returns

We offer a 30 day policy to return an item for any reason, provided it is unopened and in the original packaging.

Your item must be returned within 30 days of purchase please. We cannot accept any item returned after 30 days. (Note: the legal requirement for online purchases is 14 days) We ask you to cover the cost of postage

Please include your name, telephone number and email so we know who sent it. Return to:

Wicked Uncle, 15 Chiswick Avenue, Mildenhall, Suffolk IP28 7AY

This policy is offered in addition to your legal rights.

If there is a query or fault with any of our products, please just let us know - email cs@wickeduncle.co.uk

Sometimes products do go wrong and we know how important any present is for a child. We will sort it out, quickly and without fuss - we pride ourselves on exceptional customer service. 

Call 020 7099 3649. Our office hours are 9am to 4pm Monday to Friday

Delivery Queries

Our Track & Trace service means the postman has to scan the parcel with GPS when it is delivered  

We send you a Track your Delivery email by 7 pm when your order has been sent out.

For any delivery query, please let us know immediately on cs@wickeduncle.co.uk

Efficient company with great sales service.

Prompt & efficient.

Recent Customer 14 Mar 2026

For our granddaughter

Very quick delivery. Received the item very well packaged and it looks great! Our 8 yr old granddaughter will love the Neon Light Up Message Frame. We evengot a small bag of jelly beans with our order :-) I have bought before from Wicked Uncle and have always been pleased with the service, delivery and the items. There is something different for every child.

Recent Customer 14 Mar 2026

Brilliant!

Easy to order. Lots of choice. Timely delivery. Good value for money. Who could want more?

Recent Customer 14 Mar 2026

Recommend

Arrived well packed on time Lovely quality dino stock and fun dino joke book

Recent Customer 14 Mar 2026

A SUCCESS!!!!!!!

An excellent professional service - and game was brilliant.

Geraldine Westcob 14 Mar 2026

Very good product and service

Very efficient and updated along the delivery status.

Rose Reeves 14 Mar 2026

Excellent

Always excellent and great quality products

Maureen 13 Mar 2026

Will use again

Great experience, wonderfully thoughtful products & service - loved the thank you card for our grandson to give to us

Recent Customer 13 Mar 2026

All presents arrived safely packed and as expected. Great.

Recent Customer 12 Mar 2026

Great quality& choice

Ued Wicked uncle many times and always have found something great for my grandchildren. Service is always friendly and their range of toys etc are of excellent quality

Gordon Stephen 12 Mar 2026

Great product. Easy to order. Prompt delivery

Garry Watson 12 Mar 2026

Very efficient, received on time

Garth Brinton 12 Mar 2026

Radical Rainbow Veg

Excellent service, only reservation is that of the five packets of seeds, one was "Cactus mix" and not Purple carrot. Is this normal?

David Kent 12 Mar 2026

Would recommend

Ordering easy. Delivery good keep you Informed. My grandson delighted with what he received. Age range helpful.

Recent Customer 12 Mar 2026

Good selection of gifts, with option of having them wrapped. Gift was for grandson in NZ but all I have to do is change address label from my address to hisand post it as you have already boxed it up. Hope to use you again.

Recent Customer 12 Mar 2026

Great range and value

Lots of choice for unusual kids gifts. Good range of prices. Easy to order and quick delivery - very well packaged too.

janet russell 12 Mar 2026

Excellent. Package arrived earlier than originally stated

Recent Customer 11 Mar 2026

A one place stop for great gift ideas.

Great customer service. Super fast delivery. Although items were cheaper on other sites. It was convenient to have the items gift wrapped withthe greeting card all good to go.

Gillian Williams 11 Mar 2026

Excellent customer service

Absolutely excellent customer service. I emailed to say an item had been delivered broken as it was late at night and customer services were closed. By 9.15the following morning I had received confirmation that a replacement had been dispatched

Recent Customer 11 Mar 2026

Birthday present

Reliable and good quality with a sense of fun??

Recent Customer 11 Mar 2026

Great service

Easy to order. Very clear documentation. Excellent delivery service

Recent Customer 11 Mar 2026

Excellent

Recent Customer 11 Mar 2026

Consistently excellent

Consistently superb in helping me to choose birthday gifts for my grandchildren.

Anthony Gabriel Cummins 10 Mar 2026

Neat package with a little surprise added

Parcel received promptly, item nicely packaged with a little bag of sweets included which is a nice touch as the item is a gift for my grandson.

Recent Customer 10 Mar 2026

Great toys

Quick and efficient. Good choice of different toys.

Recent Customer 10 Mar 2026

Excellent as always!

As always, excellent service. The toys are brilliant and were delivered to me less than 24 hours after ordering them!

Gill Boardman 10 Mar 2026

Happy 1 year old grandaughter

As always delivery on time, excellent customer service. Very happy , so is my granddaughter.

Mrs Lynne Smith 10 Mar 2026

Excellent service

Very good Nicely wrapped and arrived promptly

Rob Jeffery 9 Mar 2026

A fun parcel!

It’s such fun receiving a parcel from Wicked Uncle - with the jelly beans and postcard inside!

Sally Edwards 9 Mar 2026

Granddaughter seems to like w

Satisfied not sure as to how long it will last

Recent Customer 8 Mar 2026