Deliveries & Returns

Deliveries

All orders placed before 4pm are sent out the same day, Monday to Friday, Weekend orders are sent out on Mondays.

Royal Mail Tracked is £2.99 - Delivery is 3 to 4 days

Royal Mail Tracked 24 is £4.99 - Delivery is 1 to 2 days

DPD Delivery is £8.99 - Delivery on the date shown at Checkout

Select Delayed Despatch is £4.99  - Choose when we send your order out. Shop well in advance of the Big Day!

We only send parcels within the UK, we do not send abroad.

Returns

We offer a 30 day policy to return an item for any reason, provided it is unopened and in the original packaging.

Your item must be returned within 30 days of purchase please. We cannot accept any item returned after 30 days. (Note: the legal requirement for online purchases is 14 days, we have extended this)

Please include your name, telephone number and email so we know who sent it. We ask you to cover the cost of postage.  Our address is:

Wicked Uncle, 15 Chiswick Avenue, Mildenhall, Suffolk IP28 7AY

This policy is offered in addition to your legal rights.

If there is a query or fault with any of our products, please just let us know - email cs@wickeduncle.co.uk

Sometimes products do go wrong and we know how important any present is for a child. We will sort it out, quickly and without fuss - we pride ourselves on exceptional customer service. 

Call 020 7099 3649. Our office hours are 9am to 4pm Monday to Friday

Delivery Queries

Our Track & Trace service means the postman has to scan the parcel with GPS when it is delivered  

We send a Track your Delivery email with every order so you can track your parcel

For any delivery query, please let us know immediately on cs@wickeduncle.co.uk

100% recommend

On time and packed very well

Shirley Oakey 28 Jul 2025

needed present for 9 yr old twins, acme up with some good ideas

excellent service

Recent Customer 28 Jul 2025

Super service

The games are great and the service was excellent, everything well packaged and prompt

Veronica Mitchell 28 Jul 2025

Quality items, quality service

Always quality service from wicked Uncle have used them for years..well packaged, kept up to date on arrival of parcel, very efficient & approachable. Thank youWicked Uncle for a quality service as always. Best wishes Carol

carol garford 28 Jul 2025

Good customer service

Recent Customer 28 Jul 2025

Excellent service.

Excellent. Good choice of gifts. Easy to order. Quick delivery.

Recent Customer 28 Jul 2025

quick , easy & different

Very quick delivery , ordering easy & contents just the bit different

KTJ 27 Jul 2025

Arrived on time - just as expected from you

Recent Customer 27 Jul 2025

Fun games

Fast delivery and fun games

Recent Customer 27 Jul 2025

Great company

Easy website to use. Offer of gift wrap an prompt delivery. Good quality gifts. Lots of choice an variety for all ages

Dorothy Nicholls 27 Jul 2025

Best gifts with a touch of humour.

I’ve been using Wicked Uncle for my 12 year old grandson at Christmas and for birthdays since he was six and he hasalways declared the gifts his favourites. Plus, we love the jokes.

Mrs N Lydon 27 Jul 2025

Makes it easy

Such a good idea particularly for people without kids to get something suitable and more importantly the recipients have always been happy. Recommend to everyone

Recent Customer 27 Jul 2025

Efficient and reliable

Very efficient and delivered on time for my granddaughter's birthday! I am in Australia so it is really important to me that she gets her present on time.

Rae Wilson 27 Jul 2025

My 5 year old grandson adored making the wood and clay T Rex - with a little help from his mother, but mostly unaided. The handsome model, with glassy eyes,was a source of huge but justifiable pride. Very quick delivery ensured it arrived in good time.

Recent Customer 26 Jul 2025

Very good. Variety brilliant. Very good customer service. Keep it up??

Recent Customer 26 Jul 2025

Sea shore exploration gift

Prompt delivery . Gift for my grandsons for their next visit so not used yet.

Annabel Macrae 26 Jul 2025

Good,delivered efficiently and was what I expected.

Recent Customer 26 Jul 2025

Excellent speedy service

Recent Customer 26 Jul 2025

Very helpful and friendly

Maggie Gallop 26 Jul 2025

The best

I use Wicked Uncle every year to select toys for my grandchildren and have always found them to be excellent.

Phillip Usher 25 Jul 2025

Easy to use app & fast delivery

Elaine Murdoch 25 Jul 2025

A good all-round service

Quick and efficient with good communication

Recent Customer 25 Jul 2025

Good for present ideas

Interesting selection of gift items for teenagers, easy to order, arrived quickly.

Recent Customer 25 Jul 2025

Great company

Good choice of items. Easy to use website. Delivered quickly. Item loved by recipient.

Recent Customer 25 Jul 2025

A welcome birthday present!

This gift was just as described, and was much appreciated by our ten year old granddaughters. It arrived quickly and without any problems.

Tim Wells 25 Jul 2025

Great Service

Prompt delivery and well packaged. First impressions item looks as expected we are still waiting give the items to our grandsons but looks good

Recent Customer 25 Jul 2025

What they said would happen, did happen. Despatched on the day of order and arrived in good time Recipient was delighted with their gift

Recent Customer 24 Jul 2025

Very easy to order through the website. Very prompt delivery.

Barbara Cooper 24 Jul 2025

Very fast delivery. Excellent product

Recent Customer 23 Jul 2025

Unique items!

unique and unusual items for tricky to buy for kids, order came quickly and was perfect!

Recent Customer 23 Jul 2025