All orders placed before 4pm are sent out the same day, Monday to Friday, Weekend orders are sent out on Mondays.
Royal Mail Tracked is £2.99 - Delivery is 3 to 4 days
Royal Mail Tracked 24 is £4.99 - Delivery is 1 to 2 days
DPD Delivery is £8.99 - Delivery on the date shown at Checkout
Select Delayed Despatch is £4.99 - Choose when we send your order out. Shop well in advance of the Big Day!
We only send parcels within the UK, we do not send abroad.
Returns
We offer a 30 day policy to return an item for any reason, provided it is unopened and in the original packaging.
Your item must be returned within 30 days of purchase please. We cannot accept any item returned after 30 days. (Note: the legal requirement for online purchases is 14 days, we have extended this)
Please include your name, telephone number and email so we know who sent it. We ask you to cover the cost of postage. Our address is:
Wicked Uncle, 15 Chiswick Avenue, Mildenhall, Suffolk IP28 7AY
This policy is offered in addition to your legal rights.
If there is a query or fault with any of our products, please just let us know - email cs@wickeduncle.co.uk
Sometimes products do go wrong and we know how important any present is for a child. We will sort it out, quickly and without fuss - we pride ourselves on exceptional customer service.
Call 020 7099 3649. Our office hours are 9am to 4pm Monday to Friday
Delivery Queries
Our Track & Trace service means the postman has to scan the parcel with GPS when it is delivered
We send a Track your Delivery email with every order so you can track your parcel
For any delivery query, please let us know immediately on cs@wickeduncle.co.uk
100% recommend
On time and packed very well
needed present for 9 yr old twins, acme up with some good ideas
excellent service
Super service
The games are great and the service was excellent, everything well packaged and prompt
Quality items, quality service
Always quality service from wicked Uncle have used them for years..well packaged, kept up to date on arrival of parcel, very efficient & approachable. Thank you... Read MoreWicked Uncle for a quality service as always. Best wishes Carol
Good customer service
Excellent service.
Excellent. Good choice of gifts. Easy to order. Quick delivery.
quick , easy & different
Very quick delivery , ordering easy & contents just the bit different
Arrived on time - just as expected from you
Fun games
Fast delivery and fun games
Great company
Easy website to use. Offer of gift wrap an prompt delivery. Good quality gifts. Lots of choice an variety for all ages
Best gifts with a touch of humour.
I’ve been using Wicked Uncle for my 12 year old grandson at Christmas and for birthdays since he was six and he has... Read Morealways declared the gifts his favourites. Plus, we love the jokes.
Makes it easy
Such a good idea particularly for people without kids to get something suitable and more importantly the recipients have always been happy. Recommend to everyone
Efficient and reliable
Very efficient and delivered on time for my granddaughter's birthday! I am in Australia so it is really important to me that she gets her present on time.
My 5 year old grandson adored making the wood and clay T Rex - with a little help from his mother, but mostly unaided. The handsome model, with glassy eyes,... Read Morewas a source of huge but justifiable pride. Very quick delivery ensured it arrived in good time.
Very good. Variety brilliant. Very good customer service. Keep it up??
Sea shore exploration gift
Prompt delivery . Gift for my grandsons for their next visit so not used yet.
Good,delivered efficiently and was what I expected.
Excellent speedy service
Very helpful and friendly
The best
I use Wicked Uncle every year to select toys for my grandchildren and have always found them to be excellent.
Easy to use app & fast delivery
A good all-round service
Quick and efficient with good communication
Good for present ideas
Interesting selection of gift items for teenagers, easy to order, arrived quickly.
Great company
Good choice of items. Easy to use website. Delivered quickly. Item loved by recipient.
A welcome birthday present!
This gift was just as described, and was much appreciated by our ten year old granddaughters. It arrived quickly and without any problems.
Great Service
Prompt delivery and well packaged. First impressions item looks as expected we are still waiting give the items to our grandsons but looks good
What they said would happen, did happen. Despatched on the day of order and arrived in good time Recipient was delighted with their gift
Very easy to order through the website. Very prompt delivery.
Very fast delivery. Excellent product
Unique items!
unique and unusual items for tricky to buy for kids, order came quickly and was perfect!
Wicked Uncle is rated 99 out of 100 for Customer Service based upon 57416 reviews.