Orders placed before 4pm are sent out that day, Monday to Friday, Weekend orders are sent out on Mondays.
Royal Mail Tracked is £2.99 - Delivery is 3 to 4 days
Royal Mail Tracked 24 is £4.99 - Delivery is 1 to 2 days
DPD Delivery is £8.99 - Delivery on the date shown at Checkout
Select Delayed Despatch is £4.99 - Choose when we send your order out. Order well in advance of the Big Day!
We only send parcels within the UK, we do not send abroad.
Returns
We offer a 30 day policy to return an item for any reason, provided it is unopened and in the original packaging.
Your item must be returned within 30 days of purchase please. We cannot accept any item returned after 30 days. (Note: the legal requirement for online purchases is 14 days) We ask you to cover the cost of postage
Please include your name, telephone number and email so we know who sent it. Return to:
Wicked Uncle, 15 Chiswick Avenue, Mildenhall, Suffolk IP28 7AY
This policy is offered in addition to your legal rights.
If there is a query or fault with any of our products, please just let us know - email cs@wickeduncle.co.uk
Sometimes products do go wrong and we know how important any present is for a child. We will sort it out, quickly and without fuss - we pride ourselves on exceptional customer service.
Call 020 7099 3649. Our office hours are 9am to 4pm Monday to Friday
Delivery Queries
Our Track & Trace service means the postman has to scan the parcel with GPS when it is delivered
We send you a Track your Delivery email by 7 pm when your order has been sent out.
For any delivery query, please let us know immediately on cs@wickeduncle.co.uk
Efficient company with great sales service.
Prompt & efficient.
For our granddaughter
Very quick delivery. Received the item very well packaged and it looks great! Our 8 yr old granddaughter will love the Neon Light Up Message Frame. We even... Read Moregot a small bag of jelly beans with our order :-) I have bought before from Wicked Uncle and have always been pleased with the service, delivery and the items. There is something different for every child.
Brilliant!
Easy to order. Lots of choice. Timely delivery. Good value for money. Who could want more?
Recommend
Arrived well packed on time Lovely quality dino stock and fun dino joke book
A SUCCESS!!!!!!!
An excellent professional service - and game was brilliant.
Very good product and service
Very efficient and updated along the delivery status.
Excellent
Always excellent and great quality products
Will use again
Great experience, wonderfully thoughtful products & service - loved the thank you card for our grandson to give to us
All presents arrived safely packed and as expected. Great.
Great quality& choice
Ued Wicked uncle many times and always have found something great for my grandchildren. Service is always friendly and their range of toys etc are of excellent quality
Great product. Easy to order. Prompt delivery
Very efficient, received on time
Radical Rainbow Veg
Excellent service, only reservation is that of the five packets of seeds, one was "Cactus mix" and not Purple carrot. Is this normal?
Would recommend
Ordering easy. Delivery good keep you Informed. My grandson delighted with what he received. Age range helpful.
Good selection of gifts, with option of having them wrapped. Gift was for grandson in NZ but all I have to do is change address label from my address to his... Read Moreand post it as you have already boxed it up. Hope to use you again.
Great range and value
Lots of choice for unusual kids gifts. Good range of prices. Easy to order and quick delivery - very well packaged too.
Excellent. Package arrived earlier than originally stated
A one place stop for great gift ideas.
Great customer service. Super fast delivery. Although items were cheaper on other sites. It was convenient to have the items gift wrapped with... Read Morethe greeting card all good to go.
Excellent customer service
Absolutely excellent customer service. I emailed to say an item had been delivered broken as it was late at night and customer services were closed. By 9.15... Read Morethe following morning I had received confirmation that a replacement had been dispatched
Birthday present
Reliable and good quality with a sense of fun??
Great service
Easy to order. Very clear documentation. Excellent delivery service
Excellent
Consistently excellent
Consistently superb in helping me to choose birthday gifts for my grandchildren.
Neat package with a little surprise added
Parcel received promptly, item nicely packaged with a little bag of sweets included which is a nice touch as the item is a gift for my grandson.
Great toys
Quick and efficient. Good choice of different toys.
Excellent as always!
As always, excellent service. The toys are brilliant and were delivered to me less than 24 hours after ordering them!
Happy 1 year old grandaughter
As always delivery on time, excellent customer service. Very happy , so is my granddaughter.
Excellent service
Very good Nicely wrapped and arrived promptly
A fun parcel!
It’s such fun receiving a parcel from Wicked Uncle - with the jelly beans and postcard inside!
Granddaughter seems to like w
Satisfied not sure as to how long it will last
Wicked Uncle is rated 99 out of 100 for Customer Service based upon 59,882 reviews.