Deliveries & Returns

Deliveries

We only send parcels within the UK.

Royal Mail Tracked 24 is £4.95 for delivery within 1 to 2 days

Orders placed before 4pm are sent out the same day.

We do not ship on Saturdays or Sundays, so anything ordered after 4pm Friday will be dispatched on Monday.

DPD Delivery is £8.95. Orders must be placed before 2pm please. This service ensures your order will arrive the next working day after we dispatch.

DPD next day service is not available to certain further parts of the UK (Highlands, Channel Islands, Northern Ireland) as delivery there will always take a little longer.

Returns

We offer a 30 day policy to return an item for any reason, provided it is unopened and in the original packaging. Must be returned within 30 days of purchase please. 

Please include your name, telephone number and email so we know who sent it. We ask you to cover the cost of postage.  Our address is:

Wicked Uncle, 15 Chiswick Avenue, Mildenhall, Suffolk IP28 7AY

This policy is offered in addition to your legal rights.

If there is a fault with any of our products or our service, just let us know and we will sort it out. Please email us at cs@wickeduncle.co.uk

Delivery Problems

For any delivery problem, please let us know as soon as possible on cs@wickeduncle.co.uk.

For Royal Mail, deliveries usually take 1-2 working days, sent by Royal Mail Tracked 24.

The Track & Trace service means the postman has to scan the parcel when it is delivered.  We send a Track your Delivery email with every order so you can track your parcel.

You must inform us within 7 days of purchase please, so we can investigate within Royal Mail's time scale.

Easy website and fast delivery

Recent Customer 8 Dec 2023

Good company to deal with

Good selection of ideas, speedy delivery and well wrapped

Robert Williams 8 Dec 2023

Very good website for ordering. Fast delivery

Fran Mellor 8 Dec 2023

Service good

Mavis Little 8 Dec 2023

Excellent Service

Great products, and excellent service. Thank you.

Malcolm Jeffery 8 Dec 2023

Quick and no fuss

Recent Customer 8 Dec 2023

Easy to use website. Delivery arrived as ordered and on time.

Helen Robinson 8 Dec 2023

Christmas gift and I’m sure she’ll love it.

Excellent service, easy website to use and my order was dispatched immediately.

Joanne Reay 8 Dec 2023

Item was delivered in super time.Would use again.

Recent Customer 8 Dec 2023

Great toys for all ages. Good prices.

Paul Shearin 8 Dec 2023

Delivered quickly

Sue Hall 8 Dec 2023

Great site, lots of cool things for the kids on there. Fast and friendly service with speedy delivery. Thank you!

Recent Customer 8 Dec 2023

Good, Quick & Easy

Good website. Easy ordering. Quick delivery.

Joe Wheeler 8 Dec 2023

Excellent choice of presents for little ones in the family and a very quick, efficient delivery service. Thank you!

Miss F H Walsh 8 Dec 2023

Gift came immediately, I was very pleased with the service received.

Recent Customer 8 Dec 2023

Great gifts

Great choice of gifts. Arrived quickly.

MICHELE CLEMENT 8 Dec 2023

Great unusual gifts but postage a little expensive

jackie clowes 8 Dec 2023

Reliable , helpful and pleasant

I had a query regarding the item I was buying and it was dealt with efficiently , pleasantly and speedily . Delivery was also very quick . Thank you .

Recent Customer 8 Dec 2023

Speedy delivery and they have a range of unique gifts.

Recent Customer 8 Dec 2023

Outstanding Service from a company you can trust.

Speedy delivery. Good packaging. Excellent products. Very good value.

Halyna Dalton 8 Dec 2023

Fantastic range of toys and super quick delivery. Really impressed.

Vicky Kane 8 Dec 2023

Brilliant service

First time using this site very easy to use, always kept informed about delivery. Gift for Christmas for Grandson he's goig to love it

Kim Casper 8 Dec 2023

Great!

Fantastic service and great quality products

Recent Customer 8 Dec 2023

Great. Would recommend 100%

Would definitely recommend. Lots of great toys and different and interesting things I haven’t found on other websites. A range for all ages and prices

Freya cripps 8 Dec 2023

Very happy with my purchase

Everything went well, including prompt delivery. Well packaged as well.

Recent Customer 7 Dec 2023

Delivered promptly and in good condition.

David Lowe 7 Dec 2023

Happy

Always happy with my orders from this company, well made items too.

Frances Farmer 7 Dec 2023

Easy to order. Fast delivery

margaret Abbas 7 Dec 2023

Well worth a look

Website is easy to use and delivery is speedy. Great selection of interesting toys

Kathleen Ferguson 7 Dec 2023

Impressed so far.

So quick I couldn't believe it.. Unfortunately a present so final review will have to follow. At present 5 stars. I

Michael Taylor 7 Dec 2023