We only send parcels within the UK.
The cost of Royal Mail Delivery in the UK is £2.95 irrespective of size and weight. Orders placed before 4pm are sent the same day and normally take 2-3 days for delivery by Royal Mail Tracked 48.
We do not ship on Saturdays or Sundays, so anything ordered after 4pm Friday will be dispatched on Monday.
The cost of DPD Delivery in the UK Mainland is £6.95 also irrespective of size and weight. Orders must be placed before 3pm please. This service ensures your order will arrive the next working day after we dispatch.
DPD next day service is not available to certain further parts of the UK (Highlands, Islands, Northern Ireland) as delivery there will always take a little longer.
Saturday delivery with Signature. The Royal Mail now offer a guaranteed Saturday delivery which costs £9.95. This option is available to choose on our website from Thursday 4pm to Friday 4pm. This does however require someone to be in to sign for it as the Royal Mail will not leave it in a safe place.
Delivery to more than one address. This has to be done by placing separate orders please. Each order can only go to a single delivery address. We used to do it, but had a lot of user errors. So we made it simple. But we can keep all your details so placing two separate orders is really fast.
We offer a 30 day policy to return an item for any reason, provided it is unopened and in the original packaging. Must be returned within 30 days of purchase please. Just wrap it up and take it to the Post Office. Please include your name, telephone number and email so we know who sent it. We ask you to cover the cost of postage. Our address is:
Wicked Uncle, Chiswick Avenue, Mildenhall, Suffolk IP28 7AY
This policy is offered in addition to your legal rights.
If there is a fault with any of our products or our service, just let us know and we will sort it out. Please email us at cs@wickeduncle.co.uk
For any delivery problem, please let us know as soon as possible on cs@wickeduncle.co.uk. For Royal Mail, deliveries usually take 2-3 working days, sent by Royal Mail Tracked 48.
The Track & Trace service means the postman has to scan the parcel when it is delivered. We send a Track your Delivery email with every order so you can track your parcel.
You must inform us within 7 days of purchase please, so we can investigate within Royal Mail's time scale.
