Privacy Policy

Introduction

Welcome to Wicked Uncle’s Privacy Policy.

Wicked Uncle respects your privacy and is committed to protecting your personal data. This privacy policy (together with our terms and conditions) explains how we look after your personal data when you visit our website (regardless of where you visit it from) or use our services. It also tells you about your privacy rights and how the law protects you.

1 Who We Are

1.1 Wicked Uncle is the trading name of Business Launch Limited (company number 04574497). For the purpose of the Data Protection Act 2018 (“Act”) and the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the data controller is Business Launch Limited with the registered address of 3 Morleys Place, Sawston, Cambridge, Cambridgeshire, CB2 4TG (“Wicked Uncle”).

1.2 Your data is stored and used by Wicked Uncle. You can contact us on 020 7099 3649 between 9am and 4pm Monday – Friday. You can also email us at cs@wickeduncle.co.uk. Our website is www.wickeduncle.co.uk.

2 The Type of Personal Data We Collect

2.1 When you use our website or place an order with Wicked Uncle, we may collect the following:

  • 2.1.1 Your name and surname;
  • 2.1.2 Your email address and contact number;
  • 2.1.3 Your correspondence address;
  • 2.1.4 IP address;
  • 2.1.5 Your payment details; and
  • 2.1.6 Any other personal data which you supply us when making an order or otherwise using our services.

2.2 We also collect data about you via cookies. A cookie is a small piece of data which will be stored on your computer or other device used to access our website. We use cookies to keep products stored in your basket if you want to buy them at a later time and to ensure that the website is functioning correctly. You can set your browser to refuse all or some browser cookies, but if you disable or refuse all cookies some parts of our website may become inaccessible or not function properly.

3 How We Get the Personal Data and Why We Have It

3.1 Most of the personal data we process is provided to us directly by you to allow us to fulfil orders you have placed, to contact you about your orders and, should you agree we may do so, to keep you informed of any future products we believe you may be interested in and to provide our birthday reminder service. If you are a Wicked Uncle Club member, your data may be used to provide membership benefits.

3.2 We will only use your personal data where the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • 3.2.1 Where we need to perform the contract we are about to enter into or have entered into with you (i.e. when you purchase something via our website);
  • 3.2.2 Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests; and
  • 3.2.3 Where we need to comply with a legal or regulatory obligation.

3.3 Generally, we rely on consent as a legal basis for processing your personal data only in relation to sending marketing or reminder communications to you via email. You are able to withdraw your consent at any time by contacting us at cs@wickeduncle.co.uk.

4 How We Store Your Personal Data

4.1 Your personal data is stored securely and we have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.

4.2 The appropriate retention period for personal data is determined on a risk-sensitive basis.

5 Your Data Protection Rights

5.1 Under data protection law, you have the right to object to the processing of your personal data in certain situations and for marketing purposes at any time. You can do so by contacting us via email at cs@wickeduncle.co.uk.

5.2 You also have the right to:

  • 5.2.1 Access data held about you;
  • 5.2.2 Ask us to rectify personal information you think is inaccurate or incomplete;
  • 5.2.3 Ask us to erase your personal information in certain circumstances;
  • 5.2.4 Restrict the processing of your personal information in certain circumstances;
  • 5.2.5 Object to the processing of your personal information in certain circumstances; and
  • 5.2.6 Transfer your personal information to another entity.

6 How To Complain

6.1 If you have any concerns or questions about the use of your personal information, please do contact us at cs@wickeduncle.co.uk and we will do our best to assist you. If, however, you feel we have not satisfactorily dealt with your concern, you can complain to the Information Commissioner’s Office.

Great gifts for 10 year old boys!

Easy to order, plus gift wrap and gift card. My grandson loved his birthday present. Thanks.

Recent Customer 28 Apr 2024

Easy and reliable present buying

As always, good selection, gift wrapped and prompt delivery. I have been buying from Wicked Uncle for some years and never fail to find suitablegifts. The age appropriate lists of gifts take all the guesswork out of choosing the right present!

Recent Customer 28 Apr 2024

Prompt delivey

Recent Customer 28 Apr 2024

Would highly recommend this company

Great choice of toys, gifts. Great fast efficient service. Thank you

Recent Customer 28 Apr 2024

Excellent quick easy to order very prompt delivery products always good .

Recent Customer 28 Apr 2024

Very good ??

Durie House 28 Apr 2024
Michele Smith 28 Apr 2024

Delighted!

Easy to order, wrap and card included. Helpful about delivery difficulties that were not their fault. Good quality gifts. ??

Delta Lady 27 Apr 2024

All positive

Very good. Easy to use the website. Sending to another address was good. All worked perfectly.

Recent Customer 27 Apr 2024

Always helpful and courteous, with prompt action being taken

Dr Bellamy 26 Apr 2024

Fast shipping

Interesting gift ideas for children, very fast shipping.

Recent Customer 26 Apr 2024

I sent a review about a week ago regarding my purchase.

Marie Field 26 Apr 2024

Jolly good

Excellent, speedy, kept me up to date with delivery. Quality product. Well done!

Recent Customer 26 Apr 2024
Stuart Agates 26 Apr 2024

Tommy

Very easy to order and fast delivery.

Recent Customer 26 Apr 2024

Great gift

My order arrived very promptly which was great. I am also happy with what I bought. It seems good value for the money.

Helen Porter 26 Apr 2024

Great company!

Easy ordering, great delivery, fast and efficient as always.

Recent Customer 25 Apr 2024

Good selection of interesting toys at a great price. Quick delivery.

Jonathan Laycock 25 Apr 2024

Fantastic customer service- above and beyond

I can’t believe the fantastic customer service from Wicked Uncle. I bought the Magic Marvin zorbi flying saucer for my nephew. He was soexcited when he saw it but there was no thread inside box. Thought we would have to return whole thing but Wicked Uncle were fantastic and sent the bobbin and thread directly to my nephew and it arrived within a couple of days. What a truly fantastic service. It was my first purchase, myself and my sister were so impressed so it definitely won’t be the last!!! Thank you so much.

Heather Jordan 25 Apr 2024

Excellent service and great product - kids loved it:)

Recent Customer 25 Apr 2024

Brilliant as always

Excellent slippers, again, hence having to re-order. Daughter will not take them off (except for school and bed!!!)

Recent Customer 25 Apr 2024

Excellent service in all level

Product was great delivery super fast!

Recent Customer 25 Apr 2024

Always great service and gift ideas.

Brilliant service. I paid for my purchase to be gift wrapped, with a message, so it could be delivered directly to my niece intime for her birthday. Great that they do this, as I always seem to leave things to the last minute! Gift arrived quickly and was well packaged. I love that they suggest gifts for different ages. I usually find something a little different too.

Recent Customer 25 Apr 2024

Use these guys! Cannot fault them

My challenge was not living in the same country as my godson. However, Wicked Uncle’s wrapping a card service meant that I could orderthe gifts, have them wrapped in a paper of my choosing accompanied by a card of my choice shipped directly to him. The order arrived as expected in perfect condition. This means an awful lot (to me as he’s only 1) and why I will continue to use them in the future. The toys themselves are unique and of great quality.

Neil Joy 25 Apr 2024

Prompt & efficient

Prompt and efficient, many thanks!

Recent Customer 24 Apr 2024

Great gift, nicely gift wrapped, delivered quickly, enjoyed by my granddaughter. Will use wicked uncle again!

Charles Moat 24 Apr 2024

would recommend this service to my friends and family

Service very professional

Recent Customer 24 Apr 2024

Good age related toys

Excellent suggestions relating to age,different to the usual toys Good delivery service too

Janice eighteen 24 Apr 2024

From ordering to delivery within 24 hours. Now that's service

Recent Customer 24 Apr 2024
Graham Box 24 Apr 2024