Terms & conditions

We offer a 30 day policy to return an item for any reason, provided it is unopened and in the original packaging.  Must be returned within 30 days of purchase please.  Just wrap it up and take it to the Post Office.  Please include your name, telephone number and email so we know who sent it. We ask you to cover the cost of postage.  Our address is:

Wicked Uncle, Chiswick Avenue, Mildenhall, Suffolk IP28 7AY

This policy is offered in addition to your legal rights.

If you have any problem with our products or delivery, let us know and we will fix it. Our Customer Service team is on cs@wickeduncle.co.uk or 020 7099 3649.

 

GIFT CARDS

Please protect your card and treat it as cash; we cannot replace lost, stolen or damaged cards.

PRIVACY POLICY

We will email you to remind you about birthdays and Christmas and occasionally we might email you about really cool presents or particularly brilliant toys.  We won't spam you or sell your email to anybody else. We keep exactly as much detail as we need to deliver your order and tell you if there is a problem. We also need to prove who we sold to for tax purposes. All the information we have on you can be found under My Account. If you want to be deleted, let us know. For more information, please click here to see our privacy policy.

COOKIES

We use cookies on the site. Mostly we store a little bit of information on your computer that tells us what you have put in your basket. This means if you come back later, you will still know what you wanted to buy. We also track user behaviour in the Checkout so we can see if thre are any usability issues. None of your information is transmitted to strange cults, the FBI, the FSA or anyone else. Please click here to see a list of our cookies, or manage your consent preferences by clicking clicking here.

COPYRIGHT

Some of our suppliers of interesting and unusual toys are sensitive to the use of their images. All the images on this website are covered by intellectual property rights and may not be used by unauthorised commercial parties. Which doesn't stop you sending an image of a cool toy to a friend to say "buy this".

DISCLAIMER

We cannot guarantee that this site and its contents are completely free of technical errors, although we do our best to prevent them. We do encourage everyone to keep their virus protection up to date. Unfortunately we cannot accept liability for any computer problems or other damage caused by using the site.

LIABILITY

Unfortunately we cannot be liable for any delay or failure to deliver products or otherwise perform any obligation if it’s caused, directly or indirectly, by circumstances beyond our control. Sometimes the weather really is bad or a tanker gets stuck in the Canal.

LEGAL GOVERNANCE

Your use of this site is governed by English law and all disputes arising from your use of it shall be governed by the Courts of England and Wales.

LEGAL STATUS

Wicked Uncle is the trading name of Business Launch Limited. We are an e-toy shop and sell Brilliant Children's Presents. The Registered Office is with our accountants at 3 Morley's Place, Sawston, Cambridge, CB22 3TG. The Company Registration number is 4574497.

Consistently excellent.

My package arrived the day after ordering it, so can't fault the service or delivery. Another, a good quality product - the dinosaur poppers. Nothing more to add otherthan I enjoy shopping with Wicked Uncle.

Louise 27 Mar 2024

Great service and brilliant presents

Recent Customer 27 Mar 2024

Perfect every time

I live in Australia and have used Wicked Uncle as my go to shop for my little family in the UK. The kids are never dissapointed with theirgifts . They come wrapped and you have the choice to have a card written as well. I love that it is so easy and great quality. Don't hesitate to give them a go.

Recent Customer 27 Mar 2024

...

Excellent product and delivery

Recent Customer 27 Mar 2024

Prompt delivery. Well wrapped. Interesting and unusual items available

Sandra Mitchell 27 Mar 2024

Excellent Customer Service

Excellent customer service when I made an additional phone call. Expedient- friendly - professional staff to hand immediately on the phone.

BARBARA FRIKSTAD 27 Mar 2024
Recent Customer 27 Mar 2024

Fantastic choices, arrive quickly and very fairly priced.

Recent Customer 27 Mar 2024

Prompt and efficient

Prompt and efficient. Well-wrapped. Gifts went down well with great-niece.

Joanna 26 Mar 2024

Super book.

excellent service, well wrapped and book excellent. Thank you.

Recent Customer 26 Mar 2024

Excellent service

I ordered 2 presents they were wrapped very well and arrived in plenty of time would definitely recommend thanks

Mike Dive 26 Mar 2024

Fabulous service great quality. My nephew loved the toy. Definitely use you again. Many thanx

Recent Customer 26 Mar 2024
leo zurybida 26 Mar 2024

Exercise dice

Quick nicely packed delivery.fun stuff

Christine Thomson 26 Mar 2024

Impressive Wicked Uncle

Great selection, easy ordering, swift delivery - what’s not to like! Love the pre printed Thankyou note! We’ll be back.

PennyW 26 Mar 2024

Excellent service

Easy to use, remembers birthdays and past orders. Great selection and always deliver on time! Just excellent!

Recent Customer 26 Mar 2024

Great company to deal with

Easy website to negotiate with plenty of gift ideas. Delivery within 24 hours of ordering. Top rate service

Recent Customer 26 Mar 2024

Excellent

Recent Customer 26 Mar 2024

Great

Rapid and accurate delivery. Well packaged item loved by the recipient. Good value

Recent Customer 26 Mar 2024

Excellent service

Excellent service. Item arrived the day after I ordered, and I was updated at every stage of the process. Item was very well-packaged and arrived safe and sound.

Lucy Walker 25 Mar 2024

Received voucher very quickly after placing order. Lovely surprise at colourful card included

Recent Customer 25 Mar 2024

Good ideas, appropriate age groups, wrapped and sent promptly full marks f

Great ideas for appropriate ages, good service and you can talk for guidance if needed. Top marks Wicked Uncle... **

Linda 25 Mar 2024
Thérèse Percy-Hughes 25 Mar 2024

Very good ordering, delivery and product. Very satisfied.

Recent Customer 25 Mar 2024

Always excellent

Speedy service and great products.

Recent Customer 25 Mar 2024

Straightforward process and very prompt delivery

Recent Customer 25 Mar 2024
Sarah Crowley 25 Mar 2024

Good, fast service. Will impressed

Recent Customer 25 Mar 2024

Excellent Friendly Service

excellent friendly service, highly recommend. Great selection of products and efficient delivery timescale

Recent Customer 25 Mar 2024

Good products. great service.

Great selection of unusual presents.

Celia Greenaway 25 Mar 2024