Terms & conditions

We offer a 30 day policy to return an item for any reason, provided it is unopened and in the original packaging.  Must be returned within 30 days of purchase please.  Just wrap it up and take it to the Post Office.  Please include your name, telephone number and email so we know who sent it. We ask you to cover the cost of postage.  Our address is:

Wicked Uncle, Chiswick Avenue, Mildenhall, Suffolk IP28 7AY

This policy is offered in addition to your legal rights.

If you have any problem with our products or delivery, let us know and we will fix it. Our Customer Service team is on cs@wickeduncle.co.uk or 020 7099 3649.

 

GIFT CARDS

Please protect your card and treat it as cash; we cannot replace lost, stolen or damaged cards.

PRIVACY POLICY

We will email you to remind you about birthdays and Christmas and occasionally we might email you about really cool presents or particularly brilliant toys.  We won't spam you or sell your email to anybody else. We keep exactly as much detail as we need to deliver your order and tell you if there is a problem. We also need to prove who we sold to for tax purposes. All the information we have on you can be found under My Account. If you want to be deleted, let us know. For more information, please click here to see our privacy policy.

COOKIES

We use cookies on the site. Mostly we store a little bit of information on your computer that tells us what you have put in your basket. This means if you come back later, you will still know what you wanted to buy. We also track user behaviour in the Checkout so we can see if thre are any usability issues. None of your information is transmitted to strange cults, the FBI, the FSA or anyone else. Please click here to see a list of our cookies, or manage your consent preferences by clicking clicking here.

COPYRIGHT

Some of our suppliers of interesting and unusual toys are sensitive to the use of their images. All the images on this website are covered by intellectual property rights and may not be used by unauthorised commercial parties. Which doesn't stop you sending an image of a cool toy to a friend to say "buy this".

DISCLAIMER

We cannot guarantee that this site and its contents are completely free of technical errors, although we do our best to prevent them. We do encourage everyone to keep their virus protection up to date. Unfortunately we cannot accept liability for any computer problems or other damage caused by using the site.

LIABILITY

Unfortunately we cannot be liable for any delay or failure to deliver products or otherwise perform any obligation if it’s caused, directly or indirectly, by circumstances beyond our control. Sometimes the weather really is bad or a tanker gets stuck in the Canal.

LEGAL GOVERNANCE

Your use of this site is governed by English law and all disputes arising from your use of it shall be governed by the Courts of England and Wales.

LEGAL STATUS

Wicked Uncle is the trading name of Business Launch Limited. We are an e-toy shop and sell Brilliant Children's Presents. The Registered Office is with our accountants at 3 Morley's Place, Sawston, Cambridge, CB22 3TG. The Company Registration number is 4574497.

Great service

SUPER QUICK DELIVERY. THANK YOU.

Recent Customer 18 Mar 2024
Marion Pancheri 18 Mar 2024

Very satisfied with the website.

Efficient helpful and easy. Good selection of appropriate gifts for a 6 year old. A big selection to chose from

Celia 18 Mar 2024
Recent Customer 18 Mar 2024

Looking for something a bit different?

Excellent service, quick delivery!

Recent Customer 18 Mar 2024

Great company to deal with

Great choice of products, really good prices. Edasy to order from the website and superfast delivery.

Mrs. J.A. Burke 18 Mar 2024

12yr old pressie

Brilliant - thank you.

Recent Customer 18 Mar 2024

Well recommend

Excellent service my parcel was wrapped delivered on time saved a lot of heart ache my great grandson was delighted with his present.

Mrs Margaret J Hunt 18 Mar 2024

First class all round

As ever, Wicked Uncle delivers as promised. Wonderful gifts and efficient, reliable service. I have always been more than satisfied with my purchases and have happily recommended you to others.

Carol Smith 18 Mar 2024

appreciation of a good book

easy to order, very good choices, educational but fun way of learning. my grandson is very impressed with all the fun facts he's discovering.

Recent Customer 18 Mar 2024

No

No comment

Recent Customer 18 Mar 2024

Excellent service

Good quality and value item delivered speedily.

Hazel Hillier 17 Mar 2024

Gift purchase

Speedy ordering process and delivery. Very impressed.

Recent Customer 17 Mar 2024

Great site

Great easy to navigate website. Quick delivery too. Gifts by age makes my life easier when buying for nieces and nephews

Andrew 17 Mar 2024

Amazing service

Such a great service. Live in Australia and have a friends kid in London and this is such an easy service.

Adam Garfield 17 Mar 2024

One stop gift shop for all

very easy to order with an excellent choice, suiting all ages and interests.Prompt . efficient delivery too

Recent Customer 16 Mar 2024

MAGIC GUITAR FROM WICKED UNCLE - REVIEW

Really good web page. Product exactly as described. Delivery prompt.

Recent Customer 16 Mar 2024

Brilliant

Fabulous in every wsy, thanks!

Recent Customer 16 Mar 2024

Would recommend 100%!

Very quick delivery. Items were well packaged. Will definitely use again in the future

Karen Williams 16 Mar 2024

Good service

Order received in good time - kept updated and products really fun!

Recent Customer 16 Mar 2024
Recent Customer 16 Mar 2024

Great range of gifts and speedy delivery.

Clyde Young 15 Mar 2024

Happy customer

The website was clear and easy to use. The items I bought were very nice and my granddaughter loved them. The parcel arrived in very good time.

Recent Customer 15 Mar 2024

Excele

Arrived quickly, quality of goods excellent

Recent Customer 15 Mar 2024

Reliable

Arrived on time. Orginal gift which was very much enjoyed.

Recent Customer 15 Mar 2024

Birthday present

Really good rec next day from order will use again for presents in future nicely wrapped up very pleased ??

Brian Taylor 15 Mar 2024
Recent Customer 15 Mar 2024

Brilliant

Perfect, as usual. However, having been buying from you for such a long time over the years, it is now becoming more difficult to choose something new. It would begreat if you could find a few more “new” items to add to your list.

Recent Customer 15 Mar 2024

PP - Perfect Present!

Excellent service you never let me down. Beautifully wrapped great present and a lovely birthday card too. All delivered well on time.

Recent Customer 15 Mar 2024

as above

good search facility, great ideas

Recent Customer 15 Mar 2024